How to obtain the PIN of the Capital One card?

Credit cards share certain characteristics, regardless of the bank or country in the world where they are issued: a security code (CCV) on the back of the card, the expiration date (MM/YY) (which appears on the front plastic), the credit card number, a magnetic stripe, an electronic chip and, of course, the PIN code. The PIN code is a key -generally four digits- that the user himself programs to authorize cash advances.

However, some cards have a predesigned PIN that, for security measures, the consumer must change when receiving it. Others do not have a PIN. This leads us to ask ourselves.

What is it and how do cash advances work?

Cash advances are a modality used by several banks – among them, Capital One – to give extra money to their customers. Generally, you’ll be able to get as much cash as the card’s limit allows, as long as you’re willing to pay a much higher APR than the purchase price and all applicable transaction fees.

How to request a cash advance with a Capital One credit cardWell, the first thing you will have to do is find the limit of your card. Of course: remember that this limit could change if you already have other active advances. Therefore, we recommend the following:

  1. Go to your online bank or find your latest bank statement to see how much credit you have available for cash advances.
  2. Request your advance through the ATM of your choice. For this, you will need a PIN code. Remember that some ATMs have different limits than the bank for this operation.
  3. If you don’t know your PIN, you can visit the branch closest to your home and ask for the advance at the window. To do so, you will need to show your card and a photo ID that has been issued by the federal or state government. (Driver’s license, valid passport, etc.).

How do I know what my PIN is for my Capital One credit card?

Not all Capital One credit cards require a PIN to request cash advances. Consequently, the first thing you should do is check what type of card you have. To do this, call Capital One’s customer service number or the number on the back of your card.

For now, let’s assume that your card does allow the programming of PIN codes. In this case, how can you find out what your Capital One credit card PIN is? It depends. If you’ve already created a password – but don’t remember it – you can change it online. If you have never created a key and need to request a cash advance, you can follow the same process.

Note: Although creating or changing a PIN on Capital One is much easier to do using online banking, you can also do it over the phone. In a few moments, we will explain how to create, know or change your PIN using any of the two methods.

How to create a Capital One credit card PIN online?

Using online banking is perhaps the easiest way to create your Capital One credit card PIN. Don’t know how? Do not worry! We bring you a step by step guide :

  1. Sign in to your Capital One account
  2. Click on “More account settings”
  3. Select the option “Credit card control”
  4. Choose the option “ Get a cash advance ”
  5. Follow the instructions and voila!

Typically, Capital One sends users a security code via email or text message; so that they can create, change or replace the PIN of their credit card. However, it is not always so. When consumers do not have updated contact information (mail and mobile phone), the bank will send them the code by post.

How to create a Capital One credit card PIN over the phone?

To obtain the PIN on the Capital One credit card, call the customer service center by dialing the following number and following the system instructions: 1-800-227-4825.

  1. If you already have a PIN and want to change it, you can request a change. To do this, you will have to enter the old PIN. Once you’ve done this, program a new PIN and confirm it so you can update it.
  2. If you don’t have a PIN, request it be mailed to you. In this case, you will receive a communication with a PIN predesigned by the bank in about 7-10 days.

Tip: When you receive your PIN in the mail, we recommend that you go to Online Banking or call the Capital One Customer Service Center to change it; this is for security measures. Remember to choose a number that does not coincide with your date of birth or that of your children.