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The term ‘trainer’ refers to trainers, teachers; lecturers or instructors from your training organization. Provide one response to each item on the form. You are required to use the Learner Questionnaire (PDF) and the Employer for download); ASQA’s Quality Indicator annual summary report template (DOC). Do I have to use the Australian Quality Training Framework (AQTF) survey form. AQTF Learner Questionnaire If you are a Learner please complete this Learner Questionnaire. organisation. Provide one response to each item on the form.

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In most cases, RTOs already had very genuine and meaningful learner and employer feedback arrangements and this new requirement forced them to either discard their current arrangements or continue to apply them parallel to the new mandatory system.

In my opinion, this was a very sad day for the VET sector. This was a welcome decision as the SMART database had huge deficiencies, particularly in the way it retained data from year to year and in its reporting structure which was difficult to interpret.

In my audits over this period, I have seen the majority of RTOs collecting the survey data for questionnaie purposes only.


Reporting on quality indicators

The completed survey forms often pile up questiobnaire a draw until May each year when they are entered into SMART for the 30 June reporting requirement. It is extremely rare to see an RTO make the connection between the reporting of satisfaction trends and their continuous improvement approach.

ASQA has issued a general direction on this click here to see and provided a simple form called the Quality Indicator Annual Summary Report which allows an RTO to report the outcomes relating to response rates, trends, feedback and improvements actions, nice!

Finally we are moving to a position where we are linking the collection and analysis of data with our continuous improvement actions. We have RTOs contact us regularly looking for a solution to this problem.

VETsurvey: VETtrak’s Fully Compliant Survey Solution

To provide a solution to this problem, Newbery Consulting has developed a nice simple database that will allow you to progressively enter your survey results and produce reports over any date range. It will produce leqrner summary report and a detailed report for both the learner and employer satisfaction trends.

It uses the traffic light system to guide management decisions about how to respond when your satisfaction levels are low. At Newbery Consulting we are serious about supporting the VET sector with practical, common sense products that support quality and strengthen your compliance. Satisfaction Data will complement the continuous improvement arrangements of those using our RTO System. Satisfaction Data is a split Microsoft Access database file. Microsoft Office Professional is the version that has Aqttf Access which is a database program.


How To Submit your AQTF Quality Indicator Surveys – Wisenet Resources

There is more information on system requirements on the request page. Satisfaction Data is not a supported software and is not eligible for technical support from Newbery Consulting or updates.

If you meet these requirements and need lwarner improve your use of survey data to identify opportunities for improvement, please proceed to the request page:. Supporting the VET Sector.

So, where are we today? If you meet these requirements and need to improve your use of survey data to identify opportunities for improvement, please proceed to the request page: